Introduction

We are Airbox Systems Limited, a company registered in England & Wales (company number 06534784) with our registered office at Unit 4 The Quadrangle, Grove Business Park, Wantage, Oxfordshire, England, OX12 9FA.

This cookie policy applies to our website www.airboxsystems.com (“our website”).

Our website uses cookies to distinguish you from other users, which helps us to provide you with a good experience when you browse our website and also allows us to collect information which we can use to improve our website.

Visitors to our website are told about these cookies when they first visit our website and are provided with the option to accept these cookies or change which cookies are set, using our cookie preference tool to accept or reject different types of cookies. 

What are cookies?

A cookie is a small text file containing an identifier (a string of letters and numbers) that is sent by a website server to your browser when you visit a website and is stored in your browser.  The identifier is then sent back to the website each time your browser requests a page from the website server.  When you return to the website, the website can access its previously placed cookie to uniquely identify your browser. 

Cookies do several different things. They recall your preferences on a website, help you view content more efficiently and improve the overall user experience on a website. They can also help advertisers see what interests you have and what advertising may be relevant to you. 

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies can be set by the website operator (known as 1st party cookies) or third parties such as advertisers, social media platforms and analytics service providers (known as 3rd party cookies).

Cookies may not contain any information that directly personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://www.allaboutcookies.org/.

How we use cookies on our website

We use cookies on our website for a number of different purposes.

Some cookies are used to enable you to carry out basic functions on our website such as logging into your account, or filling in forms.

Some cookies collect information about your computer, including your IP address, operating system and browser type and your internet usage, which we use to help us improve our website and deliver a better and more personalised service to you.

Further detail about the cookies we use on our website and the purposes of those cookies is provided in the ‘Cookies that we use on our website’ section below.

Cookies that we use on our website

Strictly necessary cookies

These cookies are necessary for our website to function and cannot be switched off using our cookie preference tool.  They are usually only set in response to actions made by you which amount to a request for services, such as setting your cookie preferences, logging in to your account, or filling in forms.  These cookies do not store any personally identifiable information.

You can set your browser to block or alert you about this type of cookies, but some parts of our website will not then work.  

Cookie name Description Expiry 1st/3rd party
CookieControlPrefs Takes the user location and uses this to direct users to correct global site 1 day 1st party

Cookie Control

Takes the user location and uses this to direct users to correct global site

1 day

1st party

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around our website. All information these cookies collect is aggregated and therefore anonymous.

If you do not allow these cookies we will not know when you have visited our website and will not be able to monitor its performance.

Cookie name Description Expiry 1st/3rd party
Google Analytics Tracking user activity 5 days 3rd party

Country and CountrySelect

Remembers User location

1 month

1st party

Functional cookies

These cookies enable our website to provide enhanced functionality and personalisation and to recognise you when you return to our website. This enables us to personalise our website content for you and remember your preferences (for example, your choice of language or region). They may be set by us or by third party providers whose services we have added to our website.

If you do not allow these cookies, then some or all of these services may not function properly.

Cookie name Description Expiry 1st/3rd party
YouTube: Login_info, Visitor_Info_Live, YSC, _Secure-3PAPSID, _Secure-3PISD, _Secure-3PISDCC Various Youtube Cookies to Track user activity - this is used in the video section only. 1 day 3rd party

We use service providers in connection with our website who use cookies to provide those services, including strictly necessary, performance, functional and targeting cookies as described in the ‘Cookies that we use on our website’ section above. 

Where these services involve the setting of third party cookies, the providers are identified in the table in the ‘Cookies that we use on our website’ section above.

How can I delete and manage cookies?

We will tell you about the cookies used on our website when you first visit our website and provide you with the option to accept these cookies or change which cookies are set, using our cookie preference tool to accept or reject different types of cookies.  We will also ask you to re-confirm your cookie preferences every 90 days if you re-visit our website.

You can also manage and delete cookies using your browser settings.  The methods for doing so vary from browser to browser, and from version to version.  You can however obtain information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647 (Chrome);

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

https://help.opera.com/en/latest/security-and-privacy/ (Opera);

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.  If you block cookies, you will not be able to use all the features on our website.

Contact details

If you have any questions, comments or requests regarding this cookie policy or our use of cookies on our website, please contact our Data Protection Officer, either by email to info@airboxsystems.com or by post to Unit 4 The Quadrangle, Grove Business Park, Wantage, Oxfordshire, England, OX12 9FA.

Last updated:  4th May 2022